ummberhausCUSTOMER CARE
Privacy Policy
Who we are
ummberhaus operates ummberhaus.shop. Our address is 2 Rue de la Voie Blanche, 10370 Villenauxe-la-Grande, France. Privacy questions can be sent to [email protected].
Information you provide
When you shop or contact us, you may provide your name, email address, phone number, shipping and billing addresses, order selections, payment-related information and customer service communications. Payment information is handled according to the payment method offered at checkout.
How information is used
We use information as needed to respond to requests, process payments, accept and fulfill orders, arrange delivery, handle returns and refunds, maintain business records, and meet applicable obligations. We do not use your information for unrelated purposes without an appropriate basis.
Service Providers and Partners
We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfill orders, process payments, or provide other requested services. Information may also be disclosed where required by applicable law.
Browser storage
This website stores your cart selections in your browser using local storage so they remain after refresh. Cart storage contains product identifiers, selected color and quantity. We do not add marketing analytics or advertising trackers. See our Cookie Policy for details.
Retention and your requests
Information is retained as needed for the relevant purpose and applicable obligations. You may contact us about access, correction or deletion of your information and any other rights available under applicable law. We review requests in accordance with those rights and obligations.
International handling and changes
Our company is located in France and serves customers in the United States. Information may be processed where we or relevant service providers operate, subject to applicable requirements. We may update this policy to reflect changes; the current policy is available on this page.
Questions? [email protected]